COVER B1

IT SUPPORT SERVICES

Troubleshooting and Technical Support

When your computer, software, or network isn’t working right, IT support helps fix the problem.
Example: If your laptop won’t connect to Wi-Fi, IT support would diagnose and solve it.

Hardware Repairs and Maintenance

Fixing or replacing broken parts like hard drives, keyboards, or screens.
Example: Replacing a cracked laptop screen or a faulty power supply.

CODING FOR KIDS

Simple Block Coding

Use tools like Scratch Jr, Code.org, or Tynker.

Fun Activities

Drag-and-drop puzzles
Create simple animations and games

Key Concepts

Commands, loops (repeat actions), sequences (steps in order)